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Clinical Data Interface Specialist

Clinical Data Interface Specialist

Job Status: Contract/Contract to Hire
Department: Clinical Data/IT
Reports to: Manager, Clinical Data Systems

Job Summary:
The Clinical Data Interface Specialist will be a key member of the Clinical team, executing development and implementation of the clinical data translations.

Roles and Responsibilities

  • Ensures the proper and accurate translation and transmission of standard and non-standard clinical data, both within internal applications and systems as well as with external partners and customers
  • Works collaboratively with a team of interface developers to successfully complete numerous data conversion projects for disparate data formats
  • Utilizes a “big picture” understanding of clinical interfacing to allow the proper candidate the ability to architect the correct channels, allowing for accurate data transfers
  • Leverages hands on knowledge of HL7 2.x – 3.0 data messaging, including CCD/CCA to understand messaging impacts
  • Identifies technology needed for interface requirements
  • Manages day-to-day operational aspects of an implementation
  • Reviews deliverable wit QA team before passing to client
  • Effectively applies our methodology and enforces project standards

Skills and Qualifications

  • 5+ years of experience working with HL7 2.x to include ability to read/interpret complex Interfacing messages and conduct detailed gap analysis for data conversion/interface design
  • 3+ years of management experience is a plus
  • Experience participating with HL7 community
  • Experience defining connectivity strategies for data/platform interoperability
  • Complete fluency with all HL7 2.x file formats
  • Experience with CCD and C-CDA documents
  • Experience with file parsing techniques and technologies (XML, XSLT, etc.)
  • Familiarity with connector based solutions (Mirth, Cloverleaf, WebSphere, etc.)
  • Experience resolving and/or escalating issues in a timely fashion
  • Ability to assimilate new technical tools, software and data systems to accommodate continuous changes in technical environment
Clinical Data Account Manager

Clinical Data Account Manager

Job Status: Full Time,Exempt
Department: Customer Support
Reports to: Manager, Customer Support

Job Summary:
The Clinical Data Account Manager I is responsible for driving exceptional customer satisfaction by efficiently implementing, integrating and delivering a wide variety of clinical data sources. Working with client resources, data analysts, developers and Operations staff, this position establishes and maintains project timelines, researches and troubleshoots process/data inconsistencies, develops and implements solutions, while maintaining and growing client relationships.

Roles and Responsibilities

  • Act as point of contact liaison between payer and providers for designated accounts
  • Manage all aspects of the client relationship from implementation to post-production management
  • Function as the subject matter expert in transaction processing, clinical data formats and content and data retrieval processes
  • Translate, analyze and communicate data requirements to providers
  • Resolve file-related data issues, omissions and inconsistencies through analysis and consultation
  • Communicate effectively with all stakeholders to achieve on time delivery of project milestones
  • Use Salesforce (or other CRM application) to document and track workflow and issue resolution processes
  • Understand and comply with of PHI regulations and related PNT Data security protocols
  • Independently coordinate and lead kick-off and status meetings with multiple stakeholders (clients, providers, etc.)
  • Negotiate timeframes with providers and clients and own escalation decisions
  • Recommend process enhancements to better achieve client goals

Skills and Qualifications

  • 3-5 years of customer relationship experience in the healthcare and/or insurance industry
  • 3 years of experience in coding, medical billing and medical terminology, ICD-10 certification preferred
  • 3 years of hands on experience working with clinical data, formats and content, including HER, EMR, and CCD’S
  • Bachelor’s Degree (Associate’s Degree with equivalent work experience considered)